You can shop directly on our website by selecting the product, choosing the available options, and proceeding to checkout.

If your order has not been shipped yet, please contact our Customer Care as soon as possible. We will do our best to assist you.

Yes, Cardinal Milano offers a Made To Order service on selected models. Contact us for availability and production times.

Yes, we ship worldwide using reliable and fully trackable couriers.

Yes, duties and taxes are included in the final price for eligible countries. No additional charges will apply upon delivery.

Order processing usually takes 1–2 business days. Estimated delivery times:
– Europe: 2–4 days
– USA: 3–5 days
– Middle East: 3–5 days
– Rest of the world: 4–7 days

Once your order has been shipped, you will receive an email with a tracking link.

Yes, you may return items within 14 days from delivery. Products must be unused, undamaged, and in their original packaging.

Contact our Customer Care with your order number. We will provide instructions and a return label if applicable.

Taxes and Duties and shipping costs do not refund in case of return of items.

After receiving and inspecting the return, refunds are processed within 5–7 business days to the original payment method.

Yes, all our creations are 100% Made in Italy and handcrafted by skilled artisans.

We use premium leathers sourced from certified Italian tanneries, including full-grain leather, exotic skins, and special embossed finishes.

Keep it away from direct heat or sunlight, avoid humidity, and store it inside the dust bag when not in use. For deeper care, we recommend leather-specific products.

Yes, some materials and collections are produced in limited quantities.

We accept major credit cards, PayPal, and Direct Bank Transfer.

Yes, all transactions are encrypted and processed through certified and secure platforms.

You can reach us through the Contact Us page or via email. We usually reply within 24–48 hours.